Saturday, June 21, 2008

Truth about New Bangalore International Airport (BIAL)

There have been reports about new BIAL airport - some good, some bad. Good is understandable. Bad is surprising - either these people have never been to this airport or are cynics by nature who can never see anything good in this world. I have listed down the common complaints and my observation on the same.

  • It's cramped - Not by any stretch of imagination. Unless, of course, one intends to play football with 22 players on the ground. Everything is beautifully laid out and movement is without any obstruction. There are enough chairs laid out at the boarding gate. So you can sit and relax after you are tired of window shopping in the retail outlets.
  • Number of counters is less - 4-5 check-in counters per airline is not less considering the number of people travelling out of Bangalore. It's at par with Mumbai and much better than Delhi. However, BIAL could do with some self-check-in kiosks.
  • There's not enough eateries - On the ground floor that is. But once you cross the security gate, you have 3-4 eateries to choose from.

1 comment:

Unknown said...

Hi Anand,

Thank you for your interest in Bengaluru International Airport. Your comments and feedback are appreciated, while we do understand that there are teething issues with the airport, we are working on improving our services and your feedback will help us acheive this. If you have any queries on the airport do feel free to get in touch with us.

Regards,

BIAL Communications team